1. Overview
This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have when you use StageN AI. Our service is built for virtual staging and image-based real estate marketing workflows.
Google API Services User Data Policy — Limited Use
When you sign in with Google, we receive only your email address, profile name, profile photo, and your Google OpenID identifier. We use this data exclusively to authenticate your StageN AI account and send you transactional emails. We do not sell, transfer for advertising purposes, or use this data to train AI models. You can revoke StageN AI's access to your Google account at any time via your Google account security settings, or by deleting your StageN AI account.
2. Information we collect
We collect information you provide directly, information created through your use of the service, and limited technical information collected automatically.
- Account information. This includes your name, email address, password hash, account settings, and profile information.
- Google sign-in data. If you choose to sign in with Google, we receive the minimum account information needed to authenticate you: your email address, display name, and profile picture URL as provided by Google. This information is used solely to create and manage your account. We do not use data received from Google sign-in for advertising, profiling, or any purpose other than authentication and operating your account.
- Project and image data. This includes the room photos you upload, project names, addresses you enter, style selections, prompts, generated renders, and sharing data for renders you choose to share.
- Payment and transaction data. Payments are processed by Stripe. We receive transaction identifiers, package details, credit balances, and purchase history, but we do not store full payment card numbers on our servers.
- Support and communication data. If you contact us, we collect the contents of your message and any information you choose to provide.
- Usage and device data. This may include your IP address, browser type, device information, pages visited, feature usage, approximate session data, error logs, and fraud-prevention signals.
- Cookies and similar technologies. We use essential cookies needed for authentication and service operation, and analytics tools when enabled in the product setup.
3. How we use information
- To create and manage accounts, authenticate users, and keep the platform secure.
- To run image analysis, generate staged renders, store project data, and deliver outputs.
- To process purchases, track credits, handle billing, and prevent abuse or fraud.
- To respond to support requests, contact form submissions, and service-related messages.
- To monitor service performance, troubleshoot errors, improve product experience, and measure aggregate usage.
- To comply with legal obligations, enforce our Terms, and protect our rights, users, and systems.
- Information received from Google sign-in is used exclusively for account authentication and service operation. We do not use it to target advertising or build profiles for marketing purposes.
4. How we share information
We do not sell your personal information. We share information only as needed to operate the service, comply with law, or protect StageN AI and its users.
- Supabase for authentication, database storage, and file storage.
- Stripe for payment processing and checkout.
- fal.ai for virtual staging image generation.
- Google for optional Google sign-in, image analysis services, and analytics tooling used by the site.
- Vercel for hosting, CDN delivery, and server logs.
- Resend for contact-form email delivery when enabled.
- Professional advisers, regulators, courts, or law enforcement when required by law or reasonably necessary to protect rights, safety, or the integrity of the service.
5. Cookies and analytics
StageN AI uses cookies and similar technologies for login sessions, security, and basic service functionality. We may also use analytics tools such as Google Analytics to understand traffic and product usage patterns. You can control cookies through your browser settings, although disabling essential cookies may stop parts of the product from working correctly.
6. Data retention
We keep information for as long as reasonably necessary to operate the service, maintain your account, process transactions, resolve disputes, and comply with legal or tax obligations. Uploaded images, generated renders, and account data may remain available while your account is active unless you delete them or ask us to remove them. Some records, such as billing, fraud-prevention, backup, or log data, may be retained for a longer period where required or reasonably necessary.
7. Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, export of, or deletion of your personal information. You can also ask questions about how we use your data or request account-related assistance.
To make a privacy request, email klara@stagenai.com. We may need to verify your identity before acting on certain requests.
8. International processing
StageN AI and its service providers may process data in multiple countries. By using the service, you understand that your information may be transferred to and processed in countries other than your own, subject to applicable safeguards and provider terms.
9. Security
We use reasonable technical and organizational measures to protect personal information, including encryption in transit, access controls, and provider-level security features. No system can guarantee absolute security, and you should also protect your own account credentials and devices.
10. Children's privacy
StageN AI is intended for business and professional use and is not directed to children under 18. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the effective date above.
12. Contact
Privacy questions and requests can be sent to klara@stagenai.com.
StageN AI, Bahnhofstrasse 10, 8001 Zurich, Switzerland.